🇨🇦 100% CANADIAN OWNED & OPERATED 📦 FREE SHIPPING AVAILABLE 💝 EACH PURCHASE HELPS A LOCAL CHARITY

Shipping Policy

Shipping Information

We aim to deliver your order as efficiently and reliably as possible. Please review the following shipping details to understand estimated delivery timeframes and available services:

Shipping Within Canada:

  • Standard Shipping: Orders within Canada are typically shipped via Canada Post Letter Mail unless you opt for an upgraded shipping service.
  • Estimated Delivery Time: Standard delivery generally takes between 2 and 14 business days.
  • Tracking: Standard Canada Post Letter Mail shipping does not include tracking information.

Shipping to the United States:

  • Standard Shipping: Orders for the United States are shipped via USPS First Class Mail through Chit Chats Express.
  • Estimated Delivery Time: Delivery to the US typically takes between 4 and 8 business days.
  • Tracking: Tracking information is usually available for US shipments; however, please allow a few days for tracking updates to become active in the system.
  • No Additional Fees: For orders shipped to the US, there are no extra duties, taxes, or fees levied upon delivery.

International Shipping:

  • Standard Shipping: We ship internationally through your local postal system via Chit Chats Express.
  • Estimated Delivery Time: International delivery times vary depending on the destination country but typically range between 2 and 4 weeks.
  • Tracking: Tracking is often available for international orders. Please do not hesitate to contact us if you require tracking information or need your order by a specific date.

Important Considerations:

  • Estimated Delivery Times: Please keep in mind that all provided shipping times are estimates and may be subject to unforeseen delays, particularly during peak seasons, holidays, or due to circumstances beyond our control.
  • Expedited Shipping: If you require your order urgently or have a specific deadline to meet, we encourage you to contact us about upgrading your shipping method. You can do this during checkout or even after your order has been placed.
  • Postal Service Delays: While we make every effort to ensure timely delivery, we kindly request your understanding that we cannot be held responsible for any delays caused by the postal service or seasonal delays.

Your Satisfaction is Our Priority:

We take great pride in the quality of our products and are committed to your satisfaction. If you have any concerns about your order, please allow us to address them before leaving a review. Your feedback is invaluable, and we appreciate your understanding and cooperation.